HEALTHCARE OFFERINGS

ENTERPRISE OFFERINGS

ICT OFFERINGS

VALUED PARTNERS

SERVICES

it-services

Professional IT Services

We support customer’s IT initiatives by providing strategic, operational and implementation planning.

It is a whole process instructed by means of guidelines, prepared and designed to organize, supply, function as well as manage IT solutions provided to its clients.

Trainings

Training

We believe that constant training guarantees a high level of knowledge

We provide regular training sessions to our employees and our customers.

Relationship

Relationship Managers

We have Relationship Managers / Account Managers assigned to each individual client.

The account manager’s mission is to understand customers’ needs & requirements and introduce the desired products or solutions that would be suitable for them.

customer-care

Customer Care Team

Our customer care team and operations team are taking special care of our customers

The mission of our customer care team is to support and resolve customer’s issues. The major Key Performance Index (KPI) for the team is to close customer’s cases positively or take necessary action of escalation to the concerned department within 24 hours.

Journey with us

    Get the support you need

    Healthcare Solutions

    support.healthcare@em-t.com

    Enterprise Solutions

    support.enterprise@em-t.com

    ICT Solutions

    premiumbusiness@em-t.com