Emerging Global Technologies has been the leading healthcare technology service provider in the MENA region for over 20 years. With a diversified portfolio, it is led by a highly talented team of healthcare, IT, and telecom professionals who believe in continuously improving, innovating, and providing clients with quality service.
Partnering with giant tech solution providers, such as Nuance, Imprivata, Phillips, and Medcurrent, we aim to make the lives of medical professionals easier by providing breakthrough solutions that significantly benefit the healthcare market. We are also proud to be the Premium Channel Partner of Etisalat, the largest Telecommunications provider in GCC, and serve the community with the latest ICT digital offerings.
The account manager’s mission is to understand customers’ needs & requirements and introduce the desired products or solutions that would be suitable for them.
We believe that constant training guarantees a high level of knowledge. We provide regular training sessions to our employees and our customers.
We support customer’s IT initiatives by providing strategic, operational and implementation planning.
The mission of our customer care team is to support and resolve customer’s issues. The major KPI for the team is to close customer’s cases within 24 hours.