INDUSTRY
|
SEGMENT
|
SOLUTION/ PRODUCT
|
DESCRIPTION
|
FINANCE
|
Banking
|
Hello Banking
|
Speech- enabled Banking System which allows callers to access information, conduct transaction using their voice rather than DTMF |
Brokerage
|
Hello Broker
|
Speech- enabled Brokerage System which allows investors to voice access stock quotes, buy/sell and update information
|
Stock Market
|
Stock Inquiry Portal
|
Speech Enabled Stock Inquiry Portal allows callers to voice access, stock quotes, and market updates
|
TRAVEL
|
Airlines
|
Hello Travel
|
Speech agents replace live agents to answer flight enquiries, make reservations, changes in schedules and other services |
Airports
|
Hello Travel
|
Speech agents are used to answer caller enquiries about arrivals, departures and delays over a 24 hour period. |
GOVERNMENT
|
Municipality
|
Fine Inquiry System
|
Voice verified fine portal which requires officers to call the system and report fines instead of manual entry |
Legal
|
Customer Care
|
Speech-enabled portal allows callers to post queries on Fatwa System, check case status and access other information in Arabic, English and Urdu |
Census
|
Information Portal
|
Speech enabled informational portal that allows residents to access data on census, key dates and critical information in several different languages |
TELECOM
|
Wireless / Fixed
|
Hello Directory
|
Callers are able to access directory assistance listings and conduct searches using their voice by interacting with speech agents instead of live agents. |
Wireless / Fixed
|
Email Reader
|
Speech-enabled email interface that allows users to navigate through their inboxes, compose emails, forward, delete emails using their voices instead of DTMF |
Wireless / Fixed / VAS
|
Entertainment Voice Portal
|
Speech-enabled portal that allows callers to access music libraries, jokes, poetry, sports news and more using voice navigation controls |
RETAIL
|
Shopping Mall
|
Hello Mall
|
Speech-enabled mall portal with direction maps, mall directory, lost and found, promotions listing, and FAQs |
EDUCATION
|
University
|
Hello Education
|
Voice driven application that allows students to register, drop courses, Check available courses, view registration deadlines using telephony |
REAL ESTATE
|
Property Developer
|
Smart Control
|
Smart Speech application allows home and office owners to control internal accessories such as lights, music, air conditioning etc through voice commands |
HORIZONTAL
|
Medium Large |
Hello Operator |
Auto Attendant has the ability to accurately route calls to their correct destination by using predefined parameters and database records |
|
Outbound Dialer |
The dialer is designed to specifically increase the number of outbound calls and increase productivity of call center agents. |