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You are here: Home > Arabic Voice Recognition Solutions > Emerging Technologies Voice Recognition Solutions Matrix

Emerging Technologies
Voice Recognition Solutions Matrix



 INDUSTRY

SEGMENT

SOLUTION/ PRODUCT

DESCRIPTION

 FINANCE

Banking

Hello Banking

Speech- enabled Banking System which allows callers to access information, conduct transaction using their voice rather than DTMF

Brokerage

Hello Broker

Speech- enabled Brokerage System which allows investors to voice access stock quotes, buy/sell and update information

Stock Market

Stock Inquiry Portal

Speech Enabled Stock Inquiry Portal allows callers to voice access, stock quotes, and market updates

 TRAVEL

Airlines

Hello Travel

Speech agents  replace live agents to answer flight enquiries, make reservations, changes in schedules and other services

Airports

Hello Travel

Speech agents are used to answer caller enquiries about arrivals, departures and delays over a 24 hour period.

  GOVERNMENT

Municipality

Fine Inquiry System

Voice verified fine portal which requires officers to call the system and report fines instead of manual entry

Legal

Customer Care

Speech-enabled portal allows callers to post queries on Fatwa System, check case status and access other information in Arabic, English and Urdu

Census

Information Portal

Speech enabled informational portal that allows residents to access data on census, key dates and critical information in several different languages

 TELECOM

Wireless / Fixed

Hello Directory

Callers are able to access directory assistance listings and conduct searches using their voice by interacting with speech agents instead of live agents.

Wireless / Fixed

Email Reader

Speech-enabled email interface that allows users to navigate through their inboxes, compose emails, forward, delete emails using their voices instead of DTMF

Wireless / Fixed / VAS

Entertainment Voice Portal

Speech-enabled portal that allows callers to access music libraries, jokes, poetry, sports news and more using voice navigation controls

 RETAIL

Shopping Mall

Hello Mall

Speech-enabled mall portal with direction maps, mall directory, lost and found, promotions listing, and FAQs

 EDUCATION

University

Hello Education

Voice driven application that allows students to register, drop courses, Check available courses, view registration deadlines using telephony

 REAL ESTATE

Property Developer

Smart Control

Smart Speech application allows home and office owners to control internal accessories such as lights, music, air conditioning etc through voice commands

 HORIZONTAL

Medium Large

Hello Operator

Auto Attendant has the ability to accurately route calls to their correct destination by using predefined parameters and database records

 

Outbound Dialer

The dialer is designed to specifically increase the number of outbound calls and increase productivity of call center agents.